Casa Duniya exists to promote an elevated way of life through the best quality possible. We handpick the best materials and designs, drawing inspiration only from the best. That means you should never find an item that disappoints. We would highly suggest to please inspect your item upon receipt. If you find any damage or if it isn't what you expect, please tell us. We would be happy to provide you with an exchange or credit for a future purchase.
All requests for returns must be made via email at firstname.lastname@example.org and not later than (14) days after our carrier delivers your order. Sending us pictures will help in making this process seamless for you.
Kindly wait for our confirmation email. Once confirmed, please make sure it is in its original condition and packaging. All returns must be processed through our carrier Fedex for easier processing. Do note that Casa Duniya will not cover the return shipping costs. As soon as we receive the return from you, we will begin the return process, which should usually not take more than 5 business days.
Casa Duniya products are handmade carefully and thoughtfully, which is why we do not guarantee a particular product's immediate or continued availability.